Refand policy
Return Policy
Unfortunately, Jio store is unable to accept returns of items purchased, with the exception of damaged and defective goods. If an item arrives damaged or defective, please reach out to Jio store via email at support@jioes.com
Jio store will issue refunds or exchanges on a case-by-case basis. The return and/or exchange request will be processed as soon as possible. If accepted, most returns and/or exchanges are processed within five (5) to seven (7) business days.
For all concerns related to our Products and Services, you can contact Jio store through the following means:
support@jioes.com
Payments
Jio store accepts payment through the applications and payment methods provided through ShopPay, Paypal, AfterPay, Visa, Mastercard, American Express, and Discover credit cards or debit cards Jio store is not liable for the practices or technologies employed by these third-party companies to process the personal payment information required for a transaction and purchase of Jio store Product(s(Acceptance of Orders
The debit or credit card details you give to Jio store will be validated before your order can be accepted. Payment will be charged to your account before dispatch of your order. All cardholders are subject to validation checks and authorization by the card issuer. If your card issuer refuses to authorize payment Jio store will not be liable for delay or non-delivery Jio store cannot and will not accept checks or money orders.
Order Processing
Orders are processed in the order that they are received, on the business day following their receipt. For example, orders placed on Wednesday will be processed on Thursday. Orders placed on Friday, Saturday, and Sunday will be processed the following Monday.
Orders are processed during standard business hours, Monday-Friday, 9 a.m. to 5 p.m. EST, excluding U.S. Federal holidays.
Product Availability
Jio store does not guarantee the availability of its Products at the time of order placement. If a Product is not available Jio store will provide you notice and provide an opportunity for substitute products or process a refund.