Care Policy

Care Policy

At Clothes, we understand the importance of maintaining the quality and longevity of your clothing. To ensure that you get the best out of your purchase, please take note of the following care guidelines:

Washing Instructions:

Always check the care label inside each garment for specific washing instructions.
Machine wash items according to the recommended temperature settings.
Some delicate items may require hand washing; please follow the provided guidelines.
Drying:

Tumble drying may be suitable for certain items, but always check the care label for recommendations.
Air-dry items when specified, laying them flat to maintain their shape.
Ironing:

Iron garments at the recommended temperature indicated on the care label.
Avoid ironing directly over prints or embellishments.
Dry Cleaning:

Some items may be labeled as "dry clean only." Please adhere to these recommendations for optimal care.
Avoiding Harsh Conditions:

Avoid exposure to direct sunlight for extended periods, as this may cause fading.
Keep garments away from harsh chemicals and abrasive surfaces.
Storage:

Store clothing in a cool, dry place to prevent mildew or mold.
Use padded hangers for delicate items to maintain their shape.
Returns and Exchanges:

Condition of Return:

Items must be returned in their original condition, unworn, and with all tags attached.
We reserve the right to refuse returns that do not meet these criteria.
Time Frame:

Returns and exchanges must be initiated within 7 days of receiving your order.
Defective Items:

Guidance:
Refer to our sizing charts provided on the product pages to ensure you select the right size.
If you have any questions about sizing, feel free to reach out to our customer support team.
Customer Support:
For any questions, concerns, or assistance regarding care instructions or other inquiries, please contact our customer support team at support@jioes.com